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Adherence Intelligence for Metabolic Health

Metabolic programs lose patients quietly. Synarmic sees it before they disappear.

Detect emerging drop-off, understand the likely barrier, and act before the outcome and the revenue are gone.

Adherence review queue
Monitoring
Required labs not completedLikely barrier: scheduling or access
OutreachWK 4
Titration checkpoint missedLikely barrier: side effects
Care team reviewWK 5
Side-effect signal reportedRouted to clinician, awaiting review
EscalateWK 6
Illustrative example of Synarmic output. Not patient data.
THE PROBLEM

Patients rarely announce they are leaving.

They miss a lab. They skip a titration check. They go quiet after the first plateau. Weeks later the clinic sees a cancelled renewal and calls it churn.

ENROLLMENTDAY 30DAY 60DAY 90
WEEK 2Labs not completed
WEEK 3Follow-up not scheduled
WEEK 5Titration check missed
WEEK 7Side-effect signal
WEEK 8Early plateau
WEEK 10Refill interruption
WEEK 12Coaching disengagement

Signals, not schedules. Synarmic surfaces the patterns associated with emerging drop-off. Moments in orange go to your care team for clinical review, never to automation alone.

WHAT IT CONNECTS

The signals already exist. Nothing joins them.

A missed lab lives in one system, a skipped visit in another, a stalled refill in a third. Apart, each looks like noise. Joined, they are a patient about to disappear.

EHR · encounters CRM · outreach history Scheduling · no-shows Labs · completion status Pharmacy · refill events Messaging · engagement SYNARMIC JOINS + INTERPRETS One view WHO IS SLIPPING, AND WHY

Synarmic reads the systems you already use, joins the signals scattered across them, and gives your designated owner one ordered queue in a lightweight portal, with review cases routed into the agreed workflow where configured.

HOW IT WORKS

From early signal to the right patient intervention.

Synarmic detects emerging drop-off, infers the likely barrier, and takes the next approved action. When the inferred barrier matches a protocol your clinic has approved, the corresponding message is sent automatically by email or SMS. Clinically consequential, sensitive, or uncertain moments are routed to your care team.

Detect Signals across your systems Infer The likely barrier, and how urgent EACH CASE FORKS SYNARMIC TRIGGERS The protocol for that barrier Cost · plateau · expectations · access YOUR TEAM REVIEWS In the portal. Nothing sends. Side effects · questions · unclear evidence LEARN & RECOVER Response, disposition, care and revenue outcomes, measured
HOW IT FITS INTO YOUR WORKFLOW

This is what your team sees, not what we promise.

One queue, inside your workflow, reviewed on your team's rhythm.

Two cases your team could see in the same week:

Say Maria misses two appointments and lets her refill lapse. Synarmic catches the pattern and drafts the next step automatically.

Scheduling friction detected
Routed to Scheduling Rescue · 89% confidence
$2.1k Outreach W24
WHY THIS PROTOCOL WAS SELECTED

Scheduling and logistics signals detected. Friction-removal intervention recommended.

BARRIERLogistics & Scheduling
PRIORITYMedium

Because the barrier is likely scheduling friction, this protocol has a 58% chance of bringing the patient back.

SCHEDULING RESCUE
Channel: SMS + Email
Recovery prob. (modeled)58%
AUTOMATED SEQUENCE · SENDS ON TRIGGER
  1. SMS 1: Friction removal + rebook link
    DAY 1
  2. Email 1: Flexible scheduling options
    DAY 3
  3. SMS 2: Urgency follow-up
    DAY 7
  4. Call script: Scheduling rescue outreach
    DAY 10

Say James mentions dizziness in a reply. Synarmic recognizes a potential clinical signal and routes it to the care team.

Reported symptom needs review
Routed to Side Effect Recovery · 86% confidence
$2.7k Escalate W20
WHY THIS PROTOCOL WAS SELECTED

Side-effect indicator detected. High-urgency, empathy-first response recommended.

BARRIERSide Effects
PRIORITYHigh

Because the signal points to a clinical symptom, this is held for review. Recovery odds are 62% once your team responds.

SIDE EFFECT RECOVERY
Channel: SMS + Email
Recovery prob. (modeled)62%
DRAFTED · HELD FOR CLINICIAN APPROVAL
  1. SMS 1: Empathy & symptom acknowledgment
    DAY 1
  2. Email 1: Symptom normalization + tips
    DAY 2
  3. SMS 2: Follow-up check-in
    DAY 4
  4. Email 2: Care team CTA
    DAY 7

Illustrative case data, not real patients. Your clinic writes and approves every protocol before launch. Synarmic only determines when an approved message is triggered.

THE OPERATING RHYTHM
Always monitoringSignals evaluated continuously; approved outreach sends on trigger.
One designated queueYour program owner works cases in the Synarmic portal.
Weekly operating rhythmOutcomes, exceptions, and safety reviewed weekly; rules refined.

Reminders follow schedules. Synarmic follows signals.

OUTCOMES

Better follow-through gives patients a better chance to complete the care they came for.

When continuation remains clinically appropriate, the clinical and commercial incentives align.

For patients

What better follow-through can mean

  • Side effects addressed while still manageable
  • Labs and follow-ups completed, care stays supervised
  • Expectations reset at the first plateau
  • An appropriate pause when that is the right answer

For the practice

What better visibility can mean

  • Attrition managed, not discovered at renewal
  • Outreach hours spent on patients who need them
  • Program performance comparable across locations
  • Recurring revenue defended without more ad spend
Patient reachedBetter adherenceBetter outcomesRecovered revenue
THE GUARDRAIL

Completion of recommended care, not retention at any cost.

Your clinic sets the rules in advance. Where a barrier matches a protocol you approved, the message sends on its own. Where judgment is required, nothing sends automatically and your clinicians decide.

Keeps every patient on treatment
Surfaces who is slipping and why
Sends more reminders
Sends the approved message, or routes for review
Adjusts the protocol
Routes clinical moments for review
Reports projected savings
Measures against an agreed comparison
RUN YOUR OWN NUMBERS

See what continuation is worth in your program.

Adjust the inputs to match your operation. Illustrative, and replaced with your own data in an Opportunity Assessment.

PATIENTS400
USD / MONTH$299
% / MONTH8%
% OF LAPSING15%
MONTHLY REVENUE AT STAKE
$0
MODELED FROM YOUR INPUTS
Patients dropping off each month-
Monthly revenue at risk-
Patients reached in time-
Annualized-

ILLUSTRATIVE ESTIMATES. NOT A FORECAST OF SYNARMIC PERFORMANCE.

FIT

Who this is for

Best fit today

  • Multi-location, centralized telehealth, or high-volume single-site operators
  • Medically supervised weight management as a core program
  • Standardized protocols and centralized operations
  • An executive sponsor who can authorize a pilot

Outside our current pilot focus

  • Low-volume practices without centralized operations
  • Insurance-reimbursed or payer-led programs
  • Aesthetics-only, dental, or membership primary care
START HERE

Start with one program. Prove it in 90 days.

One early adherence window, an agreed baseline, and a credible comparison, so your team can see what changed before expanding across programs or locations. It begins with a 30-minute working session on your program structure, enrollment volume, and current follow-up model.

You leave with
  • A modeled attrition map for one program
  • The adherence moments likely driving it
  • A pilot scope, if there is a fit